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The Legendary Leaders Podcast

Nov 8, 2022

How often do you intentionally hear and listen to others in the workplace as a Leader? Today’s workplace needs authenticity and transparency; to build this, you must be ready to hear and listen to others. As a Leader, you must create a rapport with your team to improve your relationship and reduce misinterpretation. 

In this Episode 101 of the Legendary Leaders Podcast, we have John Robertson, a workforce wellness expert and culture alignment specialist with over 30 years of experience helping organizations and individuals navigate crises. He works with forward-thinking organizations and Leaders to transform their traditional crisis response, reframe wellness practically, develop a refined approach to mental wellness, and create Leaders and workforces that are engaged and thriving.  

Listen in to learn how crisis exposes the need for authenticity and transparency in the workplace today. You will also learn how to define your attitudes, beliefs, and connections to understand the meaning of leadership wellness.  

This podcast is sponsored by InnerProfessional online training programs. With courses geared specifically for Legendary Leaders, InnerProfessional provides an extraordinary catalog of leadership and professional development programs unlike any online training you’ve experienced before.

Key Takeaways: 

How to be strategic with your relationship management to protect your energy.  

The importance of hearing and listening to people as a Leader to understand their pain points.  

How crisis exposes the need for authenticity and transparency in the workplace today.  

How to build a good rapport at the workplace by hearing and listening to others.  

Episode timeline:  

  • [1:13] Intro 
  • [4:54] John, on how his family has been dealing with loss and managing their relationship.  
  • [8:35] How to give yourself the permission to focus on new things to grow and build trust as a Leader.  
  • [14:23] Leadership in person – ensuring that a person feels heard and listened to.  
  • [17:02] How to reduce your Leadership responsibilities overwhelm, by not assuming help when it’s not asked.  
  • [21:59] The questions to ask people, to determine their values you can evaluate them on.  
  • [26:58] Why the event is never the real crisis, but how people react to it and feel supported. 
  • [34:38] How to understand your Leadership, who you’re learning from and are teaching.  
  • [42:43] The need for authenticity and transparency in workplace Leadership today.  
  • [49:20] How different generations interact between themselves in the workplace.  
  • [59:03] How to understand the meaning of Leadership wellness by defining your attitudes, beliefs, and connections.  
  • [1:05:08] How to ensure people remain healthy and thriving by meeting them where they are during transition time.  
  • [1:12:05] John explains the things he’s doing to continue growing and thriving as a person and Leader.  
  • [1:19:40] The importance of choosing to be a Leader who loves people enough to implement discipline.  


  • “Relationship management is about addressing those relationships that drain the battery or charge the battery.”- John Robertson [6:43]  
  • “Ninety percent of us as humans want to help other people; the key is ensuring that they admit or ask that they want the help.”- John Robertson [21:01] 
  • “There’s no greater failure in life than to succeed in a way that does not matter in the long run.”- John Robertson [28:14] 
  • “When people feel heard and listened to, the odds of things being misinterpreted, dramatically reduce.”- John Robertson [55:00] 

Find | John Robertson 

  • Business Website:   
  • On LinkedIn:  
  • Book:  
  • Bio: John Robertson is the Founder and President of FORTLOG Services. John built his services with a focus on an encouragement-based approach, resolving root causes as opposed to treating crisis and transition in the workplace symptomatically, as is often the practice. A trusted thinking partner with 30+ years of assisting individuals and organizations manage all forms of crisis/ change, John leverages a values-anchored ethos as a leadership development specialist, helping organizations and individuals to define the new norm and thrive. Over the years, John has gained extensive and diverse experiences working with Indigenous peoples [First Nations], first responders, small-medium businesses, non-profits, churches, communities, municipalities, educational, health care, families, and EAPs. John’s qualifications include Conversational IQ™, psychological health and safety advisor, ICF coach, Resilient Leadership, crisis intervention instructor, numerous psychometric tools, Certified Trauma Treatment Specialist (CTTS), Certified grief counsellor, and a Masters and Bachelor’s degrees. 


Find | Cathleen Merkel 


On Instagram: @CathleenMerkel 

On Facebook: @CathleenMerkelCoaching 

On LinkedIn: @CathleenMerkel 



About Cathleen Merkel:   

As a Thought Leader in the Mindset & (Self-) Leadership space, Cathleen supports high achieving,  
worn-out women create a more content & balanced life without sacrificing their hard-earned success. Following a simple six step framework, Cathleen helps you not only reconnect with your inner feminine side; but supports you to rediscover your REAL YOU!  

Cathleen focuses on women who have lost their sense of purpose, who feel they are ‘running in a hamster wheel’, trying to please everyone but themselves. She helps you to turn your careers, your social connections and personal life around so that you will start feeling fulfilled and excited again about the days to come.  At the end of the process, Cathleen's clients will feel healthier, happier, energised, and clear about their future.   

With over 15 years of Leadership experience in Retail, Media & Broadcasting, Engineering and Property Investment, Cathleen has not only experienced the challenges and opportunities of a Female Leader herself; she has also been leading and supporting various Leadership Development initiatives within large, complex, multinational matrix organisations.  

Only by deeply experiencing her very own personal life challenges – ‘hitting a wall experiences’ –was Cathleen able to redefine her own purpose, deciding to bring ease and content to as many women as possible on the planet! 


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