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The Legendary Leaders Podcast

Aug 13, 2020


What are the qualities of a true leader? Is it the ability to empower people to be the best they can be and not feel like a worker? True leadership is understanding your team members, showing them empathy, and giving them tools to be better, right?


Sara Mosher is a neonatal family-centred care expert and award-winning author. She partners with organizations and families to create the best possible outcome for families by developing and facilitating customized family-centred peer support communities.


Sara left her job as a neonatal nurse manager to escape burnout but found something better where she not only helped parents but fellow nurses too. Listen in to learn the admirable qualities of a true leader that Sara has established to lead with empathy and understanding.


Key Takeaways:

  • The harmful physical and mental burnout, and when to walk away.
  • Educating nurses to care more for children and families.
  • How to create resources to educate and brings people together.
  • How to lead by understanding and showing empathy towards your team members.
  • How to please people by being consistent and making them accountable.
  • The power of following our dreams even when things are not perfect.

If you enjoyed this episode, check out the video show notes and SUBSCRIBE TO THIS PODCAST on Apple Podcasts.

Episode Timeline:

  • [0:41] Intro
  • [0:42] Intro
  • [5:03] Sara shares when she fell in love with neonatal care and did it for 17 years.
  • [7:56] The transport family support model she created to offer support to families during the neonatal period.
  • [12:51] How learning and watching other experts helped her cope with the experiences.
  • [16:04] She explains how she pushed herself in an unsustainable manner as a manager.
  • [18:26] How she walked away from a managerial position and created opportunity elsewhere.
  • [30:24] She narrates how she supported her team members by understanding them.
  • [38:07] Learning to be accountable and clear with expectations as a leader.
  • [42:40] Sara shares her future plans and following her dreams.


Standout Quotes:

  • “Sometimes it is very hard, and we are human, and human emotion when you’re sharing that with other people can be really powerful.”- Sara Mosher [14:35]


  • “Step back, listen, try to understand what’s really going on for others, your road might not be their road.” – Cathleen Merkel [30:13]


  • “I’m not there to do the work, I’m here to support those that are doing the work and the only way that I can support that is by understanding what their experience is. - Sara Mosher [30:47]


  • “Just following your heart and your dream, it may not go perfectly and certainly doesn’t happen overnight...but you learn and grow along the way and new opportunities come your way that will help and guide your next path.” - Sara Mosher [44:03]


Find | Cathleen Merkel


On Instagram: @CathleenMerkel

On Facebook: @CathleenMerkelCoaching

On LinkedIn: @CathleenMerkel


Find | Sara Mosher


Patient Family Care

My Perinatal Network

On Instagram

On Facebook

On Twitter

On LinkedIn:

Sara Mosher

Patient Family Care





Do you want to learn more about how to become a Legendary Leader, then download my FREE Guide which shares 5 Proven Ways To Gain Confidence As An Inspirational Leader Without Overwhelm - Simply Click Here.


About Cathleen: 


As a Thought Leader in the Mindset & (Self-) Leadership space, Cathleen supports high achieving, but worn-out women create a more content & balanced life without sacrificing their hard-earned success. Following a simple 6 step framework, she helps you not only reconnect with your inner feminine side; Cathleen also supports you to rediscover your REAL YOU!

Cathleen focuses on women who lost their sense of purpose, who feel they are running in a hamster wheel, trying to please everyone but themselves. She helps you to turn your careers, your social connections and personal life around so that you will start feeling fulfilled and excited again about the days to come.  
At the end of the process, Cathleen's clients will feel healthier, happier, energised and clear about their future.  

With over 15 years of leadership experience in Retail, Media & Broadcasting, Engineering and Property Investment, Cathleen has not only experienced the challenges and opportunities of a female leader herself, she has also been leading and supporting various leadership development initiatives within large, complex, multinational matrix organisations.


Only by deeply experiencing her very personal life challenges – ‘hitting a wall experiences’ –Cathleen was able to redefine her own purpose, deciding to bring ease and content to as many women as possible on the planet!


Tune in here: 



About Sara Mosher


Sara Mosher RN, BSN, MHA, has been in nursing practice since 2001 and is the Founder/CEO of Patient+Family Care. Her career was first spent as a nurse in the neonatal intensive care unit fulfilling such roles as bedside nurse, clinical practice coordinator, critical care neonatal flight nurse, NICU family support specialist and interim manager of a NICU and Pediatric Department. In 2014 her talents were transitioned to care coordination and population health nursing.


Sara is recognized as a leader, teacher and mentor and has been awarded the Oregon Pediatric Nurse of the Year award in 2009, the Oregon Community Health Nurse of the Year Award in 2011 and the Lloydena Grimes Nursing Excellence Award in 2015. Sara has been a nationally sought out speaker on family centered topics, has five scholarly nursing article published and in 2018 published her first nursing textbook which was awarded third place in the annual American Journal of Nursing Book Awards. In 2016, Sara joined the Oregon AWHONN leadership team by becoming the Central Oregon Chapter Leader and Oregon Conference Chair. Sara is active in charitable work and served seven years as a Board of Trustee member with three reputable organizations. Sara’s passion throughout her career has always been the patient and family experience in healthcare and focuses her efforts in finding ways to enhance care across the continuum.  


Sara is married, is the mother of two young boys, and loves their very busy and active life in Bend, Oregon, USA.